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            Application Support Team
            Support staff spend a large proportion of their day looking at log files during fault investigations... more

            Network and Security Administrator
            Paul is a network administrator in a medium-sized enterprise with additional security responsibilities... more

            Technical Team Leader
            James is the team leader of a group of application developers on a recently developed in-house server... more

            Examples

            Business Manager

            Richard is a business manager in an automated order management system. He already has access to a business intelligence system showing various business metrics. However, the business system is not a real-time system, something which Richard requires. Additionally, he occasionally requires additional types of business intelligence information which would need considerable development effort to be provided. Instead, he uses Logfalcon where a Dashboard Screen has been setup precisely for his needs. When his requirements change the Dashboard Screen is changed accordingly:

            •  Pie Chart: A break-down of which products are selling the most during the day is succinctly shown in a Pie Chart. A separate pie chart shows which products are selling the most by value.

            •  Multi Plotter Chart: Richard is interested in seeing whenthe most business activity is performed. In fact, he is interested in knowing when different types of orders for products are placed. A graph showing units sold for each product type is plotted on the same chart. Richard notices that some types of products are bought mainly during the “lunch period” around noon, which he considers to be of importance.

            •  Report: Richard is interested in finding out how many orders make it to completion and uses Logfalcon to see at any point during the day how many orders are in a given status, e.g. how many orders are Suspended, Unassigned, etc. and additional information such as the total value of the orders in each status.

            •  Bar Chart: In addition to the Report Screen, Richard uses a Bar Chart to easily see the relative number of orders in the various states. Ideally, he wants to see the bar for “Orders complete” as much higher than all the other order states as this would indicate the minimum potential revenue loss.

            •  Dashboard: The above screens are combined into a single Dashboard which Richard consults as and when necessary.

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            Business Manager
            Richard is a business manager in an automated order management system. He already has access to a business intelligence... more

            Application Developer
            Peter is an application developer. Logging is critical during development and he views log files throughout the day... more

            Quality Assurance Analyst
            Steve is a quality assurance analyst and is responsible for checking the correct behaviour of an order management... more

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