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            Application Support Team
            Support staff spend a large proportion of their day looking at log files during fault investigations... more

            Network and Security Administrator
            Paul is a network administrator in a medium-sized enterprise with additional security responsibilities... more

            Technical Team Leader
            James is the team leader of a group of application developers on a recently developed in-house server... more

            Examples

            Technical Team Leader

            James is the team leader of a group of application developers on a recently developed in-house server application. James' current focus is to ensure the continuous operation of the server and the early identifications of any potential problems. James has identified some key areas he is concerned about and is monitoring them through Logfalcon.

            •  Time Plot Screen: James is using the time plot to identify the usage patterns and usage trends of the application. For example, what time people log-in to the server, and how many users are logged in at any point in time.

            •  Object Screen: James likes to compare the actions of various users, and uses the Object View to compare various aspects such as order sizes in a tabular format.

            •  Bar Screen: James is interested in the take-up of the new system, and wants to see various business metrics such as users per business area.

            •  Report Screen: It has been noted that due to bugs in the in-house application, the server occasionally fails to perform the requested user actions. James wants to see at any point throughout the day a report with the types of errors and the number of errors. Any unexpected errors are reported to the developers to repair. James also uses this report to ensure that these errors are being reduced and eliminated over time.

             

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            Business Manager
            Richard is a business manager in an automated order management system. He already has access to a business intelligence... more

            Application Developer
            Peter is an application developer. Logging is critical during development and he views log files throughout the day... more

            Quality Assurance Analyst
            Steve is a quality assurance analyst and is responsible for checking the correct behaviour of an order management... more

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